65zz Privacy Policy — Your Data, Your Rights
We take the privacy and security of your personal information seriously. This policy explains exactly what data 65zz collects, why we collect it, and how we protect it.
Introduction
Last updated: January 2026This Privacy Policy ("Policy") describes how 65zz ("65zz", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("you", "your", "Player") who access or use the 65zz website and all related services, including but not limited to online casino games, sports betting, account registration, deposits, withdrawals, and customer support interactions. This Policy applies to all users of the 65zz platform, including players located in Bangladesh.
By registering an account with 65zz or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must not use the 65zz platform. 65zz reserves the right to update this Policy from time to time; the effective date of the current version is indicated at the top of this page.
Our Privacy Commitments
1. Information We Collect
65zz collects personal information from you in several ways: directly when you register and use the platform, automatically through your interactions with the site, and occasionally from third-party verification services as part of our KYC process. The categories of personal information we collect are described below.
1.1 Registration Information
When you create a 65zz account, we collect: your full name, date of birth, mobile phone number, email address (if provided), and the details of your chosen payment method (such as your bKash, Nagad, or Rocket mobile number). We require this information to create and manage your account, to verify your identity and age, and to process deposits and withdrawals in Bangladeshi Taka (BDT ৳).
1.2 Identity Verification (KYC) Documents
As part of our KYC verification process, 65zz may collect copies of government-issued identification documents such as your Bangladesh National ID card or passport. These documents are used solely to verify your identity, confirm your age, and satisfy our obligation to prevent underage gambling and financial fraud. KYC documents are stored securely and are never used for any purpose other than identity and age verification.
1.3 Transaction and Activity Data
65zz automatically records all financial transactions associated with your account, including deposit amounts, withdrawal amounts, payment method used, timestamps, and transaction reference numbers. We also record your gaming activity on the platform, including games played, bet amounts, winnings, and session durations. This data is used to manage your account, process payments, calculate bonuses, and comply with responsible gaming obligations.
1.4 Technical and Usage Data
When you access the 65zz platform, we automatically collect certain technical information about your device and browsing session, including: IP address, device type and model, operating system, browser type and version, pages visited on the site, time and duration of visits, and referring website URL. This information is used for security monitoring, fraud prevention, platform optimization, and to ensure that the site functions correctly across different devices and network environments in Bangladesh.
2. How We Use Your Information
65zz uses the personal information we collect for specific, defined purposes. We do not use your data for any purpose beyond what is described in this Policy without first obtaining your explicit consent. The primary purposes for which we use your personal information are:
- To create and manage your 65zz player account, including processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- To verify your identity and age as required by our responsible gaming policy, including conducting KYC checks.
- To provide customer support and respond to your enquiries, complaints, and requests.
- To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, and other prohibited conduct.
- To personalize your experience on the 65zz platform — for example, to remember your game preferences and language settings.
- To send you account-related communications, such as transaction confirmations, security alerts, and updates to our Terms or this Privacy Policy.
3. Legal Basis for Processing
65zz processes your personal information on the following legal grounds, depending on the nature of the processing activity:
3.1 Contractual Necessity
The majority of our data processing is necessary to perform the contract between you and 65zz — specifically, to operate your account, process your transactions, and deliver the gaming services you have requested. Without this processing, we could not provide the 65zz platform to you.
3.2 Legal Obligation
Certain processing activities are carried out to comply with applicable legal obligations, including age verification requirements, KYC obligations, anti-money laundering (AML) requirements, and record-keeping mandates. 65zz is required by law to retain certain categories of data for defined periods regardless of your account status.
3.3 Legitimate Interests
In some cases, 65zz processes personal data based on our legitimate business interests, including preventing fraud and financial crime, ensuring platform security, and improving the quality and performance of our services. In each case, we balance our legitimate interests against your privacy rights to ensure that your data is not processed in a manner that is unduly intrusive or prejudicial to your interests.
4. Sharing Your Information
65zz does not sell, rent, or trade your personal information to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
4.1 Payment Processors
To process your deposits and withdrawals, 65zz shares the minimum necessary transaction data with your chosen payment service provider (such as bKash, Nagad, Rocket, or Upay). This data exchange is strictly limited to what is required to complete the payment transaction and is governed by the security and privacy standards of those payment networks.
4.2 Identity Verification Services
Where required by our KYC obligations, 65zz may share identity document data with third-party identity verification providers. These providers are contractually obligated to process your data only for the purpose of identity verification and to maintain appropriate security standards. 65zz does not share KYC data with any party that is not directly involved in the verification process.
4.3 Legal and Regulatory Disclosure
65zz may be required to disclose your personal information to law enforcement agencies, regulatory authorities, courts, or other government bodies where required by applicable law, by court order, or where 65zz believes in good faith that disclosure is necessary to prevent fraud, protect the rights and safety of 65zz or third parties, or cooperate with an official investigation. 65zz will notify you of any such disclosure where legally permitted to do so.
5. Cookies and Tracking Technologies
The 65zz platform uses cookies — small text files placed on your device by your web browser — and similar tracking technologies to support the operation and performance of the site. The cookies used by 65zz fall into two broad categories: essential cookies (required for the site to function, including session management and security tokens) and analytics cookies (used to understand how players interact with the site so we can improve the experience). We do not use advertising cookies or tracking pixels that share your data with third-party advertising networks.
You can control the use of non-essential cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling essential cookies may affect the functionality of the 65zz platform, including your ability to log in and maintain a secure session.
6. Data Retention
65zz retains your personal information for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and for as long as we are required to do so by applicable law. In practice, this means that account information and transaction records are retained for a minimum of five years from the date of your last transaction or account closure, whichever is later, in order to comply with anti-money laundering record-keeping requirements.
KYC identity documents are retained for the minimum period required by applicable law following account closure. Technical and usage data such as IP logs and session records are retained for a shorter period, typically up to 12 months, unless a specific security investigation requires them to be retained for longer. When data is no longer required, 65zz deletes or irreversibly anonymizes it in a secure manner.
7. Your Privacy Rights
As a user of the 65zz platform, you have the following rights with respect to your personal information. To exercise any of these rights, please contact 65zz support using the email address provided at the bottom of this page.
- Right of access — You may request a copy of the personal information that 65zz holds about you at any time.
- Right to rectification — If any personal information we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
- Right to erasure — You may request that we delete your personal data, subject to our legal retention obligations and any ongoing investigation requirements.
- Right to restrict processing — In certain circumstances, you may ask us to restrict the processing of your personal data while a complaint or query is resolved.
- Right to withdraw consent — Where 65zz processes your data based on your consent, you may withdraw that consent at any time by contacting support, without affecting the lawfulness of processing carried out before withdrawal.
65zz will respond to all privacy rights requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing any request to ensure that we do not disclose personal data to an unauthorized person.
8. Security Measures
65zz takes the security of your personal information seriously and has implemented a range of technical and organizational measures to protect it against unauthorized access, loss, destruction, or alteration. These measures include SSL encryption for all data transmitted between your device and the 65zz platform, secure storage of account credentials using industry-standard hashing algorithms, restricted access to personal data on a need-to-know basis among 65zz staff, and regular security reviews of our systems and processes.
While 65zz employs commercially reasonable security measures, no method of data transmission or storage is completely secure, and 65zz cannot guarantee the absolute security of your personal information. In the event of a data security incident that affects your personal data, 65zz will notify you as required by applicable law. You can help protect your account by choosing a strong, unique password, not sharing your login credentials with anyone, and logging out of your account when using a shared or public device.
9. Changes to This Privacy Policy
65zz reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the effective date shown at the top of this page. Where we consider the changes to be significant, we may also notify you directly via your registered mobile number or email address. Your continued use of the 65zz platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
10. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 65zz handles your personal information, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.
Questions About Your Privacy?
Visit our FAQ for quick answers, or learn more about 65zz and our commitment to safe, responsible gaming in Bangladesh.
Visit the FAQ About 65zz